Quoting Processes with Salesforce CPQ Enhancements

Discover how TrueSolv optimized the quoting process by implementing Salesforce Lightning components and custom Apex logic, reducing errors, improving pricing consistency, and enabling faster deal closures for the client’s sales team.

Platforms

Salesforce Sales Cloud, CPQ

Industry

Technology

Country

USA

Challenge

Our client’s sales team struggled with complex product configurations, inconsistent pricing, and time-consuming quoting processes, leading to errors and delayed responses. This inefficiency impacted both customer satisfaction and sales effectiveness, highlighting the need for a streamlined solution.

Solution

We implemented Salesforce Lightning components for a user-friendly interface to manage Accounts, Opportunities, Quotes, and Quote Line Items. Leveraging Apex controllers for backend processing, we enhanced CPQ (Configure, Price, Quote) functionalities with:

  • Product and Price Rules: Ensured accurate configurations and consistent pricing through defined constraints and discount structures.
  • Bundling Configurations: Allowed tailored product bundling for faster, compliant quoting.
  • Custom Apex Logic for Quote Line Editor: Extended CPQ capabilities to meet specific business needs, including custom validations and pricing adjustments.

Results

The streamlined quoting process reduced time-to-quote, improved accuracy, and enhanced the user experience, leading to faster deal closures and higher sales efficiency. This solution provided a scalable foundation, boosting productivity and customer satisfaction while supporting the client’s growth.

Technologies

Sales Cloud

Apex

CPQ

LWC

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