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Time Tracking Salesforce App for Teams Who Bill by the Hour

True Time Tracker interface showing hours logged against Salesforce project and client records

The plan is in Salesforce. The reports are in Salesforce. The hours still don't add up.

A time tracking Salesforce app closes that gap by logging hours straight against the project, client, or case record the team already works from, so nothing gets guessed at the end of the week or copied over from another tool later.

OUTSIDE SALESFORCE Spreadsheet Sticky note Guesswork True Time Tracker SALESFORCE Project & task hours Client hours & billing Vacation & holidays Every hour logged once, right where the record already lives.
Three disconnected tools — one clean Salesforce record.

Three tools that never agreed on the same number

Most teams don't actually lack a time tracking system. They have three or four of them, and none talk to Salesforce. A shared spreadsheet nobody fully trusts. A sticky note on someone's monitor. A message that says "put me down for six hours on the Meridian account" sent from memory two days after the work happened. Every one of these lives outside the CRM, which means every hour logged there has already drifted from what actually happened.

That drift moves in one direction, and it's the wrong one. A project lead pulls a report from Salesforce expecting it to reflect reality and finds hours that were rounded up, rounded down, or simply estimated. Staffing decisions get made off numbers nobody fully believes, and the next project gets resourced on a picture of the last one that was never quite accurate to start with.

How True Time Tracker works

True Time Tracker removes the extra tool from that equation entirely. Hours get logged on tasks, projects, and clients directly inside Salesforce, right next to the records they describe, with no second login and no end-of-week reconstruction.

What comes with it
Hours logged straight against the task, project, or client record — no separate system to check, no copy-paste at the end of the week
📁
Project and client details managed in one place, so nothing gets duplicated elsewhere and the report you pull on Friday matches the hours logged on Monday
📅
Vacation and holiday days tracked alongside billable time, for a full picture of team capacity — not just who worked, but who was actually available
🔗
Jira and GitLab activity connected in, so development work doesn't need to be logged twice — it comes in from the tool where it was already recorded

What this looks like in practice

Picture a five-person consulting team billing three clients a week. Without a native tool, hours sit in a spreadsheet until Friday, get typed into Salesforce from memory, and rarely match the invoice a client eventually questions. With True Time Tracker, every hour is logged the moment the work happens, tied to the right client record, and ready for a report that same afternoon instead of the following Monday.

The hours were always real. Now the record of them is too.

Book a walkthrough of True Time Tracker through our contact form, and follow TrueSolv on LinkedIn and Instagram for more Salesforce tools built around how services teams actually work.

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